01
Scope and service relationship
This policy applies to WASender, its website and the WASender application. WASender is an independent product and is not affiliated with, endorsed by or sponsored by WhatsApp or Meta.
02
Information we handle
Depending on how you use the service, we may handle account email, user ID, login and subscription identifiers, support messages, device and application details, and payment or order references.
The application may also process contact lists, message templates, media, WhatsApp accounts, task settings and verification results that you import or create. These are generally stored in the application’s local data store so the requested work can run on your device.
- Account and sign-in information needed to authenticate you.
- Device identifier, installation time, version, platform and language used for licensing, security and support.
- Information you choose to send when requesting customer support.
03
How information is used
We use information to provide sign-in, licensing, subscriptions, payments, customer support, security, troubleshooting, service maintenance and product improvement. We do not use your imported contact list or message content to create advertising profiles.
04
Product analytics and logs
The application sends limited operational events such as installation, activity, core task actions, payment-page interactions, payment results and uninstall events. These events may include a device identifier, user ID, account email, application version, platform, language and plan type. Logs are used for reliability, support, abuse prevention and product decisions.
05
Connected services and providers
WASender interacts with WhatsApp Web when you choose to connect an account. Google may process information for Google sign-in, Stripe processes payment information, and hosting or logging providers such as Aliyun may process website assets and operational logs. Each provider handles information under its own terms and privacy practices.
07
Retention, security and your choices
We keep information only as long as needed for the purposes described here, account administration, security, payment records, dispute handling or legal obligations. You may request access, correction, deletion or account cancellation, and you may stop using connected accounts. Some records may remain where retention is required by law or needed to protect the service.
You are responsible for securing your device, login credentials, WhatsApp accounts and imported contact data. Do not include unnecessary contact lists, message content or credentials in support requests.
08
Updates and contact
We may update this policy when the service or legal requirements change. The latest version will be published on this page. For privacy questions or requests, please use the Contact Us page.
WASender
Contact Us
Please use the Contact Us page for privacy and legal questions.
