WASender support
Contact the WASender team about installation, accounts, subscriptions, number filtering, contact or group sending, scheduled Status and task results.
Support hours: 04:00–20:00 UTC
If we do not reply immediately, leave a complete message. The team will review it during the next support window.
Direct support
Use direct support for account access, installation, subscriptions, payments or a specific technical issue in your WhatsApp bulk sender workflow.
No immediate reply? Your message is still received.
Describe the issue and leave your message in the conversation. We will follow up during support hours.
Community channels
Use direct support for an individual account, payment or technical problem. Join a community group for general product discussion and feedback.
Discuss WASender usage, workflows and product feedback with the community.
Ask general questions and exchange WASender product feedback with the community.
FAQ
Learn when we reply, what details to provide and which channel fits your question.
The support team handles replies from 04:00 to 20:00 UTC. Messages sent outside this window remain in the conversation for review during the next support period.
Leave a complete message in the direct support conversation. You do not need to keep this page open; the team can review the conversation and reply during support hours.
Include your WASender and operating system versions, the feature involved, the exact step that failed and the error shown. A redacted screenshot may help, but do not send passwords, verification codes, private chats or complete contact lists.
Use direct support for account, subscription, payment or specific technical issues. WhatsApp and Telegram groups are better for general usage discussion, workflow questions and product feedback.
The team can help with installation, login, account ports, subscriptions, number filtering, contact and group sending, multiple-account workflows, scheduled Status, environment settings and task results.
Even when the team is temporarily unavailable, your message remains in the support conversation for follow-up.
